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Francesco Fasano and Maurizio La rocca
''Firm-specific determinants of internet services adoption''
( 2023, Vol. 43 No.2 )
This paper studies the firm-specific factors that determine the adoption of internet banking in Italian firms. Results show that more profitable, older and larger firms that are expected to have a stronger banking relationship use more internet services. Implications suggest banks for developing facilities and improving their online services in order to empower the adoption of internet banking for smaller and younger businesses.
Keywords: Bank, Internet Banking, Internet Adoption, Digitalization
JEL: M1 - Business Administration: General
G3 - Corporate Finance and Governance: General
Manuscript Received : Mar 14 2022 Manuscript Accepted : Jun 30 2023

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